FAQs
Where are CyberDent retainers manufactured?
CyberDent retainers are made in the UK
Is ordering retainers online safe?
Yes! - Our dental retainers are made in UK registered Labs and are made of premium grade dental materials all 100% BPA and Latex Free
How are these retainers so much cheaper than from my dentist?
At our core, we emphasize transparent pricing, devoid of any hidden fees or gimmicks. Our approach is user-centric, eliminating the need for costly appointments. We believe in simplicity and convenience every step of the way!
How can I get in Touch/
Email us at - support@cyberdent.co.uk
Or WhatsApp on +447557287079
Is it difficult to take a dental impression?
You can set your mind at ease! Countless customers have utilized the provided information to successfully complete their impressions. You can always message us on WhatsApp to check
What if my retainers don't fit?
In the rare instance that your retainers do not fit as expected, we recognize the potential frustration this may cause. While we aim for impeccable-fitting retainers at CyberDent, we understand that factors such as individual oral anatomy or impression quality can sometimes impact the manufacturing process.
In such circumstances, rest assured that we stand by our commitment to customer satisfaction. Should you encounter any issues with the fit of your retainers, please do not hesitate to reach out to us. Your satisfaction is our utmost priority, and we are dedicated to resolving any challenges promptly and effectively.
What if my appliance becomes uncomfortable?
Much like breaking in a new pair of shoes, adjusting to a new dental appliance may require some time. We recommend a gradual approach to wearing your new appliance. Initially, avoid wearing it all day and allow your mouth to acclimate to the change. If you experience any pain or discomfort while using your new dental appliance, discontinue its use immediately and get in touch with us.
At CyberDent, we offer a complimentary adjustment service for your new appliance. Simply reach out to us via email or phone, and we'll collaborate with you to ensure your appliance fits perfectly. Additionally, you can consider consulting a local dentist who can make adjustments for a nominal fee. In the meantime, here are some alternative steps you can take:
Opt for soft foods in your diet.
Remove the appliance when sleeping.
Maintain daily cleaning of the appliance.
Gradually extend the duration of wearing your appliance throughout the day.
Explore over-the-counter denture relief creams or gels.
Should you continue to experience pain or discomfort, please reach out to us within 30 days of receiving your appliance. Your comfort and satisfaction are our top priorities.
If I already have dental moulds/models can I still get retainers made?
Absolutely!- Please email us on support@cyberdent.co.uk, if your dental moulds/models are suitable. We will send you a postage label for you to send to use. Once we receive we will attempt to manufacture using the models provided. If your models are in digital format (STL files), you can simply email to us.
Can I order retainers even if I have a fixed retainer?
Yes of course! It is safe to use our retainers in combination with a fixed retainer
How long will delivery take?
We aim to return the retainers to you ASAP once we receive your models. Manufacturing takes 5 business working days and will be shipped First Class to you at each stage
If my teeth have moved, will this retainer correct my teeth?
The purpose of the retainer is to keep teeth in one position
Do I receive a retainer box with my order?
Yes we will send a protective case with each order
What is the home self impression kit?
Our self-impression kit for home use includes premium dental impression putty and impression trays, enabling you to conveniently create your own dental impressions. Detailed instructions for usage can be found in the dedicated section on our website.
Is the home self impression kit suitable for everyone?
The self-impression kit for home use is not recommended for individuals with loose crowns, bridgework, fixed orthodontic treatment, or other oral conditions such as gum disease.
Are the products suitable for children?
Our products are for adults only
